Our Benefits


At DJR Marketing, we firmly believe that outsourcing a telemarketing service is one of the best ways your organisation can free up time to impress your prospects. By outsourcing your marketing activities to DJR Marketing you can expect to see the following:

Our Guarantee


One of our unique propositions is that we offer a series of guarantees against our B2B lead generation and telemarketing services.

Every campaign has agreed Key Performance Indicators and outcomes before the campaign starts. This enables both parties to assess the success of the campaign.

DJR Marketing practices a unique “cooling off” period – for each lead or appointment that we generate, we guarantee our Client Relationship Manager will contact the prospect after the “cooling off” period to qualify the lead – ensuring all leads you receive are from genuine and interested prospects.

We also guarantee to send all of our clients a project report summarising all decisions, as well as customer satisfaction calls to every client at least once every fortnight.

Charities we support

Each year our team selects a charity to support as part of our commitment to the community and social responsibility. During the year we get involved in a range of fundraising activities including charity lunches, cake sales and bag packing.

This year our supporting charity is Let Us Play, a Wolverhampton-based organisation. Set up in 2003 by a group of parents, Let Us Play works with children with disabilities and special needs – providing their families respite, and the chance to take part in activities they otherwise wouldn’t be able to.

Their activity days, especially ones held during the school holidays, attract hundreds of children and need extra volunteers to support and supervise the children. The children participate in activities such as arts and crafts, sports days, day-trips and adventure days. Volunteers also support children on a one-to-one basis if needed.

For more information about Let Us Play, please click here to visit their website.

Our Mission Statement


We aim to achieve our overall vision by:

POINTs of Culture


DJR Marketing is underpinned by a culture that forms a foundation to our company. We ask every member of our team to sign up to, and honour this.

  1. I will strive to work hard to meet, and aim to exceed agreed client targets.
  2. I will commit to being an active member of the team.
  3. I will take ownership for projects I am working on.
  4. I will be honest and truthful in all my work.
  5. I will strive to meet the company’s quality standards.
  6. I will communicate with all my colleagues and with clients.
  7. I will participate in training organised by the company and will proactively make use of the company library to improve my knowledge.
  8. I will be an active member of my team and strive to treat all colleagues with respect, regardless of their age, gender, race, religion or sexual orientation.

Our Values


As a high-performing business-to-business telemarketing company we are underpinned by a set of values that every employee must sign up to.

Clients:

Employees:

Sale skills


DJR Marketing prides itself in ensuring all of our team develop their sales skills through an ongoing training programme. Each unit is delivered and assessed through our in-house online training platform, which helps team members track their personal development throughout their time working with DJR Marketing.We ensure all of our team are continuously trained to provide the best service to our clients. Once a unit is passed, each member of staff receives a signed certificate for their Continuous Personal Development folder.Below are some of the units covered by all members of our telemarketing team:

Quality sTANDARDS


At DJR Marketing we strongly believe quality is everything. A core element to our vision is to continue to provide quality business-to-business telemarketing services to all our clients, every single time.

In 2009 we achieved a national quality standard, and were awarded BS EN ISO9001 certification following an assessment by QMS International plc – an independent accreditation body.

The prestigious award is supported by the UK Government and recognised worldwide. The certification is a testimony to the hard work the DJR Marketing team put in each and every day to deliver bespoke B2B telemarketing services for all of our clients.

We strive to maintain our quality standard by undertaking regular reviews of our work practices and procedures to ensure we pass our annual quality audit which is undertaken by an independent third party.

Charities


At DJR Marketing, we firmly believe that outsourcing a telemarketing service is one of the best ways your organisation can free up time to impress your prospects. By outsourcing your marketing activities to DJR Marketing you can expect to see the following:

  • Overhead costs incurred from telemarketing disappear – say goodbye to recruitment, employment and training costs of in-house telemarketers.
  • We do the cold calling so you have time to close deals.
  • The whole process of telemarketing is done by us – no more data procurement, script writing and appointment setting to worry about – we do it for you!
  • Our unique quality control system ensures that only the best leads get through to you.Full reporting provides an overview of progress and most importantly – results!

Memberships &
Accreditations


Our professional memberships and accreditations help us to maintain our reputation as a leading B2B lead generation agency.Find out more about the organisations we are a part of below:

The Black Country Chamber of Commerce
DJR Marketing has been a member of the Black Country Chamber for over 8 years – the organisation represents around 1,500 businesses, who employ over 60,000 people across Wolverhampton, Sandwell, Dudley and Walsall. They are passionate, focused and committed to the members’ success. For more information about the Black Country Chamber of Commerce, please visit their website: https://www.blackcountrychamber.co.uk/home.html

The Institute of Sales & Marketing Management
The Institute of Sales & Marketing Management (ISMM) is the worldwide representative body for salespeople. The ISMM has been the voice of selling, and the custodian of sales standards, ethics and best practice for over 100 years. Members are drawn from every sector of industry and commerce – from those embarking on their first sales career, to senior sales managers and directors. For more information about the Institute of Sales & Marketing Management please visit their website: https://www.ismm.co.uk/index.php

ISO9001 – International Quality Standard
In 2009 DJR Marketing Solutions achieved a national quality standard and was awarded BS EN ISO 9001 certification following an assessment by QMS International plc, an independent accreditation body. This prestigious award is supported by the Government and recognised world-wide. The certification is a testimony to the hard work the DJR team put in each and every day to deliver bespoke B2B telemarketing campaigns for our clients. For further ISO 9001 information please visit their website: https://www.qmsuk.com/

Alliance 4 the Black Country
Alliance 4 the Black Country is a Chamber of Commerce initiative which provides bespoke support to its members, with an aim to encourage long term relationships and collaboration within the professional services sector in the Black Country. The number of professional companies setting up in the Black Country grows every year and the Alliance is playing a key role in ensuring they have a voice and a high profile. For further Alliance 4 the Black Country information please visit their website: https://www.alliance4theblackcountry.co.uk/

ABOUT US

  • Our Benefits

  • Our Guarantee

  • Our Charities

OUr
BUSINESS

At DJR Marketing we design and deliver tailored B2B telemarketing and lead generation solutions for clients in both private and public sectors.
We have a very friendly and open approach with our clients and the people we speak to on their behalf.If you’re linked to the sales function, you most likely want to spend more time meeting prospective clients than trying to contact them on the phone.
Our telemarketing consultants are experienced at reaching the decision-maker and dealing with gatekeeper objections. While you’re getting on with closing deals, we can be filling your sales pipeline with high quality leads.We are proud that many of our clients come back to us, which is testimony to our commitment to excellence.

Our
Accolades

  • Sales Skills

  • Quality Standards

  • MEMBERSHIP

  • Mission

  • Culture

  • Values

OUR ETHOS

Our Vision Statement

DJR Marketing has the vision to be the UK’s market leader in business-to-business telemarketing and lead generation solutions.